About US

Keys of Hope Consultants, LLC is a boutique consulting agency that provides training and technical assistance to organizations seeking to integrate or enhance mental health and wellness in their work. We collaborate with service based organizations to optimize service delivery and find solutions to operational challenges, using evidenced-based and best practices.

We provide a hybrid of training, consulting, and coaching that provides solutions and facilitates desired transformation.   We offer a powerful integration of our clinical expertise, program development, and behavioral health administration to enhance service delivery. Our trauma informed approach addresses comprehensive needs at the clinical and organizational level.


Lauren Capel

Lauren Capel, LCSW-C is a zealous and influential leader with proven ability to impact change within individuals and organizations.  She is a well-rounded licensed clinical social worker with over 13 years of experience in the field. Lauren has expertise in trauma- informed care and has provided an array of services to children, adults, and families. Her career in Social Work has opened the door for her to work in many capacities, including child welfare, as a clinician, in behavioral health administration as a senior leader, DEI consultant, and entreprenuer. Lauren has successfully leveraged her health administration and clinical expertise to help grow and sustain human service organizations, dedicated to improving the lives of others.

Lauren is an agent of change for individuals and an advocate for empowerment in communities and organizations. She coaches and mentors other clinicians in the field and is passionate about personal, professional, and organizational development and transformation.  Lauren is a field instructor for Master’s level students and a board member of the University of Maryland School of Social Work Alumni Association.  She is a trainer and international speaker regularly commissioned to deliver presentations on trauma and mental wellness.

Lauren earned her Bachelor of Science in Health Management from Howard University, a Master’s degree in Social Work from the University of Maryland in Baltimore, and is currently pursuing a doctoral degree in Behavioral Health. She is a devoted wife and mother and enjoys traveling, spending time with family and friends, and being a beacon of light.

Tierra Sydnor -Diggs

Professor Tierra Sydnor-Diggs, LCSW-C is a native of Baltimore, a graduate of Coppin State University and the University of Maryland School of Social Work. With over 18 years of experience, Professor Sydnor-Diggs has dedicated much of her professional career to providing comprehensive clinical and macro-level services to children, adults, families, communities, and schools.

Her areas of interest and expertise include evidenced-based trauma- informed care and practices, restorative practices, clinical disorders and interventions, positive school climate strategies, self-care, parent and community engagement, and organizational leadership.

She has co-authored “Supporting the Transition from Inpatient Hospitalization to School”  published in the Child Adolescent Psychiatric Clinics Journal Volume 24, Issue 2.  Professor Sydnor-Diggs currently serves as an adjunct professor at the University of Maryland School of Social Work and as an Affinity Group Facilitator.

Professor Sydnor-Diggs has held various clinical, administrative, consulting, and leadership positions over the years, demonstrating her ability to provide evidenced based treatment while creatively building capacity and sustainability within organizations to improve service delivery.

She is a frequent contributor in discussion panels and facilitates workshops and training for conferences, non-profit organizations, school districts, religious-based organizations, and corporations locally and nationally.

Professor Sydnor-Diggs is very active in the community. She is an advocate and youth mentor. She also currently serves as a board member for the Baltimore City YMCA Community Leadership Board. Her favorite and most fulfilling role is being the mom of two awesome sons.

“It was great having Keys of Hope Consultants assisting our agency. They were very professional and able to reignite myself and staff as we were revamping services. I recommend KOH Consultants for any behavioral health program that needs or want insight on infrastructure, stabilization, and to be a program that will stand the test of time.” -Dante W. ,CEO
Since 2018, I have had the pleasure of collaborating with Keys of Hope Consultants to facilitate mental health workshops for mothers and sons. Keys of Hope Consultants is professional, knowledgeable and engaging. They not only bring years of experience and expertise to their work, they also have an empathetic, kind and gentle approach that resonates with those they come in contact with. 

Keys of Hope Consultants’ practical approach to mental health allows those they engage with to walk away feeling empowered and equipped with realistic strategies to address stresses in their lives and a desire to seek help from a mental health professional. I look forward to many years of continued collaboration as we work together to normalize mental health.
Rachel Dolcine
Founder, Mothers & Sons Summit Worldwide

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